Managed detection and response
We monitor the security platforms you already run, investigate what they raise, and tell you clearly what needs your attention. Your telemetry is stored and processed on EU infrastructure from the first day of service.
Who it is for
- Organisations in scope of NIS2 that need to detect and respond to incidents but cannot justify staffing their own security operations team.
- Financial entities that must meet DORA's requirements for managing ICT-related incidents.
- Teams that have invested in detection platforms, such as Trellix, and want specialists watching them.
- Organisations that need their security telemetry held in the EU, under EU jurisdiction.
What is included
Monitoring and triage
Alerts from your platforms are reviewed and prioritised, then either closed with a recorded reason or escalated.
Investigation
Escalated alerts are investigated with context from across your environment, so you receive findings rather than raw alerts.
Escalation and response support
Agreed escalation paths and named contacts. Containment steps are taken only where you have authorised them in advance.
Two ways to connect
Collection can run inside your own network, reached through controlled privileged access, or in our EU cloud environment.
Reporting
Regular reports in plain language, written to support your own incident reporting obligations.
Analyst coverage today
Our Portugal-based analyst team is planned, not yet in place. Until it is, monitoring capacity comes from our affiliated US practice, working only through EU-hosted jump hosts, with just-in-time access, recorded sessions and no bulk export.
How we protect your dataHow engagements start
A first conversation
We learn what you run, what you must comply with, and what concerns you most.
Scope and written disclosure
We agree scope, coverage and escalation paths, and set out in writing where your data is held and who can reach it.
Onboarding
We connect to your platforms, tune detection to your environment, and agree how and when we report.
Service and review
Monitoring begins, and after the first period we review it with you to adjust what we watch and how we report.
Regulations it supports
- NIS2
- Detecting significant incidents early enough to meet the 24-hour early warning and 72-hour incident notification deadlines, including under Portugal's Decreto-Lei n.º 125/2025.
- DORA
- Detection, classification and reporting of ICT-related incidents for financial entities.
- GDPR
- Security of processing under Article 32, and the awareness needed to notify personal data breaches under Article 33.
- ISO/IEC 27001
- Operating evidence for the standard's monitoring and incident management controls.
Talk to us about monitoring
Tell us which platforms you run and which obligations apply. We will explain how coverage would work for you.
Arrange a conversation